Singapore Expats

Hi,

We are getting ready to submit the PR application for our newborn. After some clarification mails with ICA they have just created additional confusion:

In an email to me they stated the following: "The parents can walk-in during our office hours (Mondays to Fridays from 8am - 4.30pm) to Permanent Resident Services Centre, level 5 of ICA Building and collect a queue ticket from the information counter for submisison of PR application"

However, ICA's website clearly states: "However please note that the submission of PR application is by appointment only."

Does anyone know which statement is correct?

Thank you!

What they told you via email is correct. ICA processes are not black and white on their website:

For example: Show me one link on the ICA website that explains the procedure for appealing a PR rejection.

Wd40 wrote:What they told you via email is correct. ICA processes are not black and white on their website:

For example: Show me one link on the ICA website that explains the procedure for appealing a PR rejection.

Great, this saves us a lot of hassle. Thanks