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Starhub incompetence
Posted: Tue, 06 Aug 2024 11:37 am
by abbby
Signed up a digital line and they asked for upgrade on package to avoid cut in Internet service, did as they recommended..
Know what?
On day on installation, Internet got cut and I'm left with no Internet for the day.. And worst, I have recontracted a new 24 month package?!
Feeling scammed
Anyone has similar bad experiences with starhub?
Re: Starhub incompetence
Posted: Tue, 06 Aug 2024 3:13 pm
by colecules
starhub service is worst. i signed and on the day of installation, no one one showed up. when i called, informed me the sales guy never keyed in. asked for recovery and soonest next appointment date only yo be told next available is 7 days later. go singtel!
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Re: Starhub incompetence
Posted: Tue, 06 Aug 2024 7:42 pm
by malcontent
This is why I refer to them as Starblub.
Re: Starhub incompetence
Posted: Wed, 07 Aug 2024 3:41 pm
by abbby
malcontent wrote: ↑Tue, 06 Aug 2024 7:42 pm
This is why I refer to them as Starblub.
Ya they should rebrand themselves, terrible service...
Is singtel better..? Anyone on singtel internet?
Re: Starhub incompetence
Posted: Wed, 07 Aug 2024 4:38 pm
by NYY1
Look at the "Similar Topics" below - complaints about Starhub!
But they are still taking your money!
Re: Starhub incompetence
Posted: Thu, 08 Aug 2024 2:07 pm
by abbby
can't believe it..
