Singapore Expats

I was trying to change/cancel my flight at least firstly to get somebody on the phone. And always I was put on hold for hours and I would have to hang up cause I lost patience and got the same thing when I called up again in say half an hour, argghh!
So I had to leave the flight go unused cause there was nothing on the e-ticked saying what the procedure is to cancel/change your flight with this budget airline.
Anybody knows what to do in a similar situation?
Is there a chance to get some part of refund with unused flight?
I heard with RyanAir in Europe you can get refund for the tax on unused flight.
Cheers for any tips.

Hi Chu chu (maybe you should take the train...)

Jokes apart, there would have been a cancellation policy which you might have agreed to while booking the e-ticket.

We usually tend to ignore such policies while doing online transaction.

Find out where the airline's office is and pay a visit to them.

I can imagine the frustration. I have found the service with budget airlines to be really poor esp for such enquiries....but then this is where they compress I guess. It is budget afterall.

Which budget airline is this? Some allow changes/cancellation online. All of them have to, by law, refund you at least the taxes of your ticket, but actually getting them to do this is often exceedingly painful.

Thanks so much jp. I'll try anyway.
Good to know that anyway