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Starhub installation

Posted: Sun, 23 Dec 2007 12:42 am
by jezzman
Hey :wave:

I've been told that I can't order Starhub digital cable TV and internet before I arrive in Singapore, which has puzzled me a bit to say the least.

Anyways, we'll be arriving on the 29. January 2008 and if I order the installation the same day, does anyone know how fast Starhub proceeds the order? I'll be going for both cable, mobile and internet from them.

Another question. We're moving into a brand new apartment, so I was wondering if there any TV channels to watch, before we get the installation from Starhub done? Is there normal free to view channels in Singapore?

Please help me out here as I've got absolutely no idea. :)

Posted: Sun, 23 Dec 2007 12:05 pm
by sundaymorningstaple
Yes there are 4 or 5 free to air but as you are in a brand new condo I don't know it they will have an old fashioned rooftop antenna as most older ones do. If so, you should have a standard antenna jack somewhere in your house but it's doubtful that they will run to all the rooms like most cable installations do today.

Re: Starhub installation

Posted: Sun, 23 Dec 2007 7:27 pm
by Taga-Bukid
I'm new to Singapore and when I signed up it took about 2 days to get Starhub to get the cable tv installed. I ordered the Hubstation and this had to be brought from wherever they had it hidden. If I wanted to just install the regular cable box, I could've walked off with a cable control box that evening. I was able to install the cable modem (handed to me) that evening and I also got my sim card that same evening.

Installations prior to arrival - my experience seems to indicate that they want to see your EP and/or passport during the application process. In the USA, you could call and have it setup prior to you getting to the house or apartment, except that you'll wait for the cable box as they cannot get into your place, but the cable will be on.

Good luck.

Re: Starhub installation

Posted: Mon, 24 Dec 2007 4:05 am
by jezzman
Taga-Bukid wrote:I'm new to Singapore and when I signed up it took about 2 days to get Starhub to get the cable tv installed. I ordered the Hubstation and this had to be brought from wherever they had it hidden. If I wanted to just install the regular cable box, I could've walked off with a cable control box that evening. I was able to install the cable modem (handed to me) that evening and I also got my sim card that same evening.

Installations prior to arrival - my experience seems to indicate that they want to see your EP and/or passport during the application process. In the USA, you could call and have it setup prior to you getting to the house or apartment, except that you'll wait for the cable box as they cannot get into your place, but the cable will be on.

Good luck.
Thanks a lot for that, great news ! The ordering proces is the same here in Denmark as the one in the USA. Here it takes the company app. 14 days to get the box to the where we live, that's why I asked :)

Posted: Thu, 27 Dec 2007 1:20 pm
by zjules
Hey dont worry too much... youll be in a new country... go and have a look around, rather than watching tv :wink:

Posted: Thu, 27 Dec 2007 1:26 pm
by ScoobyDoes
I spoke to the sales guy the evening i moved in and had both the internet and TV working the next day. I was busy unpacking that day anyway so didn't miss the TV.

As you're moving from overseas you don't even know what's on TV here so have no idea what you'll miss (or not miss) on that one night. Unpack and listen to the radio, no problem ;)

I can see Denmark over the Oresund strait

Posted: Thu, 27 Dec 2007 9:35 pm
by Scandinavia
I can see Denmark over the Oresund strait where I live in Sweden....

Just a little thought?

Starhub provides installations in appartments where cable is present to my understanding.

If you would use the telephone line you would need another supplier to get ADSL? Singtel perhaps?

Maybee you had this one sorted out but I´m currently trying to find out what my appartment in Bukit Gombak will have available since it will decide what supplier I can have?

Posted: Fri, 28 Dec 2007 3:19 am
by durain
if the previous apartment has starhub, then it will be easy to get connected. starhub is a "cable only" connection and via the cable, you can get TV, broadband and telephone. you will need a VeCM (voice enable cable modem) to have the telephone. the freebie bog standard cable modem doesnt support the telephone so make sure you know what you want. the telephone is free till dec 2008. after that, no one knows...

Posted: Fri, 28 Dec 2007 4:07 pm
by Scandinavia
durain wrote:if the previous apartment has starhub, then it will be easy to get connected. starhub is a "cable only" connection and via the cable, you can get TV, broadband and telephone. you will need a VeCM (voice enable cable modem) to have the telephone. the freebie bog standard cable modem doesnt support the telephone so make sure you know what you want. the telephone is free till dec 2008. after that, no one knows...
Hmm...

Would I get a modem with the starhub deal?

To the netgear/SKYPE phone I have read nothing about that it has a requirement on the modem to be a voice modem.

Best Regards

Posted: Fri, 28 Dec 2007 7:04 pm
by durain
if you dont want the starhub freebie cable modem, you can upgrade it to the VeCM for about S$80. the VeCM is a router as well. that would give you a singapore landline number. for your skype router, you plug it into the VeCM. they will work independent of each other.

Posted: Fri, 28 Dec 2007 9:56 pm
by 08weixiang12
u can also try the singtel 'MIO'..although i nev try it b4.but would b another option for u..

btw..durian..i c ur name everywhere!!!^^ :D

Posted: Fri, 28 Dec 2007 10:17 pm
by durain
dont forget, if you are going with singtel for broadband/mio (ADSL), you will need to subscript to their telephone landline services too.

Posted: Fri, 28 Dec 2007 10:22 pm
by 08weixiang12
realli ar?but he come sg sure nid home de phone number ma?dun nid meh?

Posted: Fri, 28 Dec 2007 10:44 pm
by sundaymorningstaple
08weixiang12 wrote:realli ar?but he come sg sure nid home de phone number ma?dun nid meh?
Could you please write in English. Otherwise nobody will ever reply to anything your write as nobody understands what you are writing. That's not even good Singlish or sms'ese. It's just plain garbage.

Posted: Fri, 28 Dec 2007 10:47 pm
by 08weixiang12
sundaymorningstaple wrote:
08weixiang12 wrote:realli ar?but he come sg sure nid home de phone number ma?dun nid meh?
Could you please write in English. Otherwise nobody will ever reply to anything your write as nobody understands what you are writing. That's not even good Singlish or sms'ese. It's just plain garbage.
wth..you all really can't read the 'short-form'?..zzz
like that need type proper english very difficult for me..zzz :?