Page 1 of 1

Getting out of a Singtel contract

Posted: Thu, 06 May 2010 2:12 pm
by Wellman
Say if I had a one year contract with Singtel for an iPhone, is there any way I could get out of it without having to pay the 800 dollars cancellation charge?

Posted: Thu, 06 May 2010 2:30 pm
by sundaymorningstaple
Diplomatic Clause?

Otherwise you're probably......

Image

Posted: Thu, 06 May 2010 2:35 pm
by MinSG
Yes. Cancel it after 1 year.

Posted: Thu, 06 May 2010 2:37 pm
by Wellman
MinSG wrote:Yes. Cancel it after 1 year.
I asked the question because I might not be able to do this, I may have to leave Singapore within the year.

Posted: Thu, 06 May 2010 2:44 pm
by MinSG
For sure they will not let you walk away for free. You may visit their customer service and try to negotiate for lower fee.

Posted: Thu, 06 May 2010 2:48 pm
by carteki
Move your contract to the lowest available tarriff and leave that money in your bank account. It will work out cheaper to pay off the contract than to pay the $800 exit fee. You may find another expat who is looking to take over the remainder of the contract as they don't want to sign for 2 years.
How long is left?

Posted: Thu, 06 May 2010 3:03 pm
by nakatago
sundaymorningstaple wrote:Diplomatic Clause?

Otherwise you're probably......

Image
HA!

Image

Back on-topic, yes; it may be cheaper to just set up something to pay off the remaining months.

Posted: Thu, 06 May 2010 5:17 pm
by Wellman
carteki wrote:Move your contract to the lowest available tarriff and leave that money in your bank account. It will work out cheaper to pay off the contract than to pay the $800 exit fee. You may find another expat who is looking to take over the remainder of the contract as they don't want to sign for 2 years.
How long is left?
I haven't signed up for it yet but I want to. Probably a year contract but there's a slight chance I could be moved out of Singapore within that year.

Posted: Tue, 11 May 2010 8:38 pm
by booey
why not speak to them and see what they can do for u?

Posted: Tue, 11 May 2010 11:06 pm
by Wellman
booey wrote:why not speak to them and see what they can do for u?
This is Singapore, there is only one way, the process!

Complain about signal strength

Posted: Mon, 14 Jun 2010 10:11 pm
by Levikane
I If you have bad reception at your home or office, you could complain about the lack of signal strength. They will send out a technician, and if your concerns are founded it is grounds for cancellation. You may still have to compensate the unpaid $$ of the phone though.

Posted: Tue, 29 Jun 2010 3:29 pm
by Kerrstar
Buy the phone outright and get a month by month plan.