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Declined credit card application

Posted: Tue, 14 Aug 2012 11:56 am
by Steve1960
Back in May after being in Singapore for 1 month on an EP I applied for a credit card through the bank my salary is paid into OCBC.

A couple of weeks later I received a letter advising the application had been declined.

I met the salary criteria easily and I have no bad credit history in the UK.

Has anyone got some experience in this area? Maybe I applied too early? Or did I miss some other trick?

Thank you

Posted: Tue, 14 Aug 2012 12:59 pm
by bgd
My experience was the opposite.

I ended up with 2 CCs by lunchtime on the day I applied, within the first week of arrival. When they phoned for collection I assumed they had made a mistake, but the cards were there. I was impressed.

I'm with Citi, you might like to try them.

Posted: Tue, 14 Aug 2012 1:27 pm
by Steve1960
Wow! Definitely a different experience.

I will give them a try although I may check my credit rating here first.

It has just come to mind that we actually moved here almost a month after taking the apartment rental and on arrival there was a bill from SP Services for the utilities plus half a dozen reminder letters chasing for the money. It was for 2.04 SGD usage plus a 200 SGD deposit.

I suppose they could have black marked me for not paying that bill on time although of course I wasn't actually in the country!

Posted: Tue, 14 Aug 2012 1:34 pm
by x9200
Steve1960 wrote:Wow! Definitely a different experience.

I will give them a try although I may check my credit rating here first.

It has just come to mind that we actually moved here almost a month after taking the apartment rental and on arrival there was a bill from SP Services for the utilities plus half a dozen reminder letters chasing for the money. It was for 2.04 SGD usage plus a 200 SGD deposit.

I suppose they could have black marked me for not paying that bill on time although of course I wasn't actually in the country!
Unlikely if not close to impossible. I would call OCBC and try to get why they rejected it. Sounds to me like a human error.

Posted: Tue, 14 Aug 2012 1:38 pm
by Steve1960
I called them as soon as I received the letter.

They steadfastly adhered to their policy of not supplying details for any declined application which to be fair they do state in the terms and conditions.

Posted: Tue, 14 Aug 2012 1:56 pm
by Steve1960
So I just made an on line application with Citi Bank. They want my last 12 months CPF contributions which of course I dont have because a) I have only been here 3 months and b) I am not a PR so do not qualify for CPF.

I can't imagine this application will go well. I did at least have a SingPass ID this time. I did not have the SingPass ID when I applied with OCBC, not sure if that makes any difference.

Anyway I will not bore you with this saga any longer. If I find out anything useful during my journey towards getting a credit card I will post it for the benefit of others.

Posted: Tue, 14 Aug 2012 2:03 pm
by ecureilx
x9200 wrote:Unlikely if not close to impossible. I would call OCBC and try to get why they rejected it. Sounds to me like a human error.
For years, I carried all cards except OCBC - as despite OCBC sales people repeatedly asking me to apply and me applying, they never approved, and no, they will never reveal the reasons. .

And .. for EP holders who have been here only for months, the reasons are not too hard to guess.

Posted: Tue, 14 Aug 2012 2:15 pm
by v4jr4
Steve1960 wrote:So I just made an on line application with Citi Bank. They want my last 12 months CPF contributions which of course I dont have because a) I have only been here 3 months and b) I am not a PR so do not qualify for CPF.
Try the debit card (like, for example, POSB Go). At least you can do the online transaction. But either way, I think it's safer to wait 3-6 months if you want to apply CC.

Posted: Tue, 14 Aug 2012 2:34 pm
by ecureilx
v4jr4 wrote:
Steve1960 wrote:So I just made an on line application with Citi Bank. They want my last 12 months CPF contributions which of course I dont have because a) I have only been here 3 months and b) I am not a PR so do not qualify for CPF.
Try the debit card (like, for example, POSB Go). At least you can do the online transaction. But either way, I think it's safer to wait 3-6 months if you want to apply CC.
Or put up a FD to get a CC !!! if the word CC is a must :D

Or so what HSBC guys constantly offer when the clients don't meet the approval criteria ..

Oh, try Diners too - they also go for lower credit limit

Posted: Tue, 14 Aug 2012 3:35 pm
by x9200
ecureilx, sorry, I massacred your original post by mistake (quote vs edit case) and can not recreate it at this moment - I guess I own you some carrot cakes :)
ecureilx wrote:
x9200 wrote:Unlikely if not close to impossible. I would call OCBC and try to get why they rejected it. Sounds to me like a human error.
For years, I carried all cards except OCBC - as despite OCBC sales people repeatedly asking me to apply and me applying, they never approved, and no, they will never reveal the reasons. .

And .. for EP holders who have been here only for months, the reasons are not too hard to guess.
I got my MC from ocbc within first month after my arrival (IIRC) so unless something changed in last 10y ... Got 2 ocbc cards right now and this is from my experience one of the most reliable and fuss free banks in SG so maybe they simply don't like you or something? :)

Posted: Tue, 14 Aug 2012 3:45 pm
by ecureilx
x9200 wrote:I got my MC from ocbc within first month after my arrival (IIRC) so unless something changed in last 10y ... Got 2 ocbc cards right now and this is from my experience one of the most reliable and fuss free banks in SG so maybe they simply don't like you or something? :)
well... while Citi got me my card in 1 hour, Stanchart and Diners did so in a week when I applied, and HSBC and DBS didn't bother much other than my CPF and Pay slip and approved so fast .. OCBC and Bank of China simply didn't approve even when I was accosted many times by the sale people and asked to re-apply .. never mind my days of accumulating cards are pretty much over .. now i stick to DBS Visa and that's it ..

the point is .. - if Bank A doesn't approve, go to Bank B !!!! No point trying to find out the reasons from them ..

Posted: Tue, 14 Aug 2012 3:47 pm
by the lynx
ecureilx wrote:
x9200 wrote:I got my MC from ocbc within first month after my arrival (IIRC) so unless something changed in last 10y ... Got 2 ocbc cards right now and this is from my experience one of the most reliable and fuss free banks in SG so maybe they simply don't like you or something? :)
well... while Citi got me my card in 1 hour, Stanchart and Diners did so in a week when I applied, and HSBC and DBS didn't bother much other than my CPF and Pay slip and approved so fast .. OCBC and Bank of China simply didn't approve even when I was accosted many times by the sale people and asked to re-apply .. never mind my days of accumulating cards are pretty much over .. now i stick to DBS Visa and that's it ..

the point is .. - if Bank A doesn't approve, go to Bank B !!!! No point trying to find out the reasons from them ..
By golly! What's up with ridiculous number of credit cards?

Posted: Tue, 14 Aug 2012 3:54 pm
by ecureilx
the lynx wrote:By golly! What's up with ridiculous number of credit cards?
Well, the times were tough as well :)

I still couldn't beat my colleague who had, on top of the above, OCBC, Amex, UOB and Maybank .. all Platinum :)

I was still tempted with the dozens of Money line / Cash lines - though I resisted them

Try to walk near my office unmolested, HSBC is still tempting me with a 1000 $ spending money and Diners - with 750 $ spending Money, on top of Citi with some other promo .. and Stan Chart also adding some major offer ..

Thanks but that ride was over ..

PST: there is also ANZ and CIMB missed out .. :)

Posted: Tue, 14 Aug 2012 4:31 pm
by wwww
You may want to try UOB, it was the first card I got...after being on EP for two months only.

Posted: Tue, 14 Aug 2012 5:13 pm
by sundaymorningstaple
I have to laugh at people who collect CCs for bragging rights only. I guess I ought to feel bad as I've only got 4. 2 for Singers and 2 for the US. And the two from the US I've been carrying since 1979. One of my Singapore cards dates from 1983. :o