Hi all,
I was at the interview @ Sheraton and just wanted to share the experience with aspiring cc wannabe and at the same time hopefully get some advice from seniors.
Reached Sheraton at 2pm cos wanted to avoid the morning crowd.
Was then ushered to submit application form and at the same time take height measurement. Upon completing this station, I was requested to join the rest of the hopefuls to wait to be assigned a grp.
Along strolled more guys (yes I am a steward wannabe) and finally there was enuff pple to be assigned to a grp of 10. We were then lead to the Pearl Room for our first round of interview. Was very nervous initally but was lucky that I was the last of my detail and managed to get some time to think about how I should go about self introduction.
After the nerve wrecking round, the result came out about 5 mins after (we were told to wait outside the room near the verification counter) and out of the 10, 4 made it to the next round.
We had to verify our educational certs etc before moving to the next round.
Round 2 was kinda fun. As some of you would have already found out, itss the cat walk albeit facial check for the gentlemen, by then the 4 guys from my grp was joined by another 3 gentlement from another grp, thus making total headcount 7. So happens that my Sec skool fren got in from the other grp (talk about coincidence!)
We were told to walk in a str8 line towards the invigilator and stop about a metre from her. Stretched out our hands to check for visible scars and tattoos and some simple Q & A.
Again the dreaded wait. Came the news, out of the 7, only 4 managed to make it to the next round. (My mate and I were still in contention)
Came Round 3. The HR interview, the interviewer was asking details about myself and family and some details about SQ. We were also given a passage to narrate (pretty much like wat we had to go thru back in skool days

).
Drum roll~~~~ Tada!! Out of the 4, 2 were left (my matey and I) at that point we were both almost delirious from catching up about old times and how wierd it was that we were the only ones left (wondering if its some divine intervention).
The final round was conducted at a different level, thus was led by the crew to our "final resting place". There were only about a handful of pple in the room when we went over. Before the final interview, we were told to fill in some forms pertaining to medical checkup and I thought that it was the end but I was sorely wrong

Next came another round of personal interview similar to the 3rd round, just that this time round it was much more detailed.
Well the curtains closed on me at this round and my hopeful endearvor ended with an invitation to try again 2 months later if SIA was to conduct another round of interview. Kinda sad that I did not make it thru, but glad that the lady (name shall not be mentioned) who was waiting in the room with me whilst my buddy went for his interview did.
That concludes my Sun experience at Sheraton.
Now jus like to ask some qns to seniors:
1) Is it a must to have some experience with customer service to be considered?
2) Is age an important consideration? I am 27 btw.
3) Is it not possible to have a total career switch from other industries? (I spent a substantial part of my career in sales and marketing)
4) If you are the invigilator that recognise me from the above can you enlighten me as to where about I should improve on cos I am really keen to join SIA despite the parts mentioned during interview
Last but not least, any advice seniors can offer will be appreciated!
Cheerios!
Yoshiaki