My SVP was about to expire so I went out of Singapore (Malaysia for 6days) and came back. Upon entry to SG around 8am, I was held up at the immigration so I assumed they will not give me a 30day SVP and instead will let me follow the date of my return ticket to my country and stay for just those remaining days. However, upon verification of my return ticket, they said that it was not issued or not confirmed at all. I have informed them that I had purchased the ticket from an agency and was told that it was a confirmed flight. Of course, this is not ICA's problem if I was fooled by the travel agency. So they said they cannot allow entry because my return ticket is not confirmed so they dont have proof that I will return to my home country. I accepted defeat and did not argue anymore. They scanned my finger prints, placed my belongings in a locker, and asked me to wait in a room. As the officer closed the door he said, "FYI, you are prohibited to enter SG for the next 2 years. Unless there's a valid reason like if you have a job, just write in an appeal and attach your IPA, still subject to approval but most of the time they will allow it lah." It took about 3 hours and when an officer came to escort me back to Malaysia, my passport was given to me with a piece of paper to show to the immigration in Malaysia that said "refused entry due to immigration regulations". My first thought upon getting my phone back and stepping out to Malaysia was of course scolding the agency, it was already 12nn so I called them up and I was told that the ticket was in fact CONFIRMED. I tried calling the airline and they had informed me that the ticket was confirmed around 10am that day. Which now makes sense why the immigration said my ticket was not confirmed as it was around 8am when I entered SG that the IO verified it and ticket got confirmed at 10am that day. I had the travel agency cancel my ticket as I dont need it anymore.
Questions:
1. Does ICA really allow entry if I appeal with valid reason like work/IPA as what the IO had informed me? How do I appeal, what is the email address or is it done by post?
2. Would it help if I attach documentation from airline showing my ticket was issued at 10AM that day therefore resulting to "not confirmed" status upon immigration check at 8AM?
3. In the Spass application form, there are declaration questions like "Have you ever been prohibited to enter Singapore?" In which I will answer YES but should I state the reason as "refused entry due to immigration regulations" because this is all info that I have in writing.
4. Will MOM possibly reject the spass application due to that issue?
Any help will be greatly appreciated. Thanks in advance.